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Getting help from Customer Support

You can email customer support at [email protected]

 

If I purchased at Amazon.com will you provide support?

If you purchased through Amazon.com, please contact Amazon customer service. 

You can visit Amazon Customer Service here.

Do the Online episodes have closed captions?

Yes. All Online episodes offer closed captions. Click on the "CC" icon below the video to turn on/off closed captions.

Where can I watch my online episodes? Are mobile devices supported?

You can view all Online episodes on your PC, Mac, phone or tablet in a web browser. To watch on your TV, please see the additional information provided in the FAQs below.

On iPhone and Android phones you also have the ability to watch episodes in the free Kajabi app. (Click here)

Do you have a mobile app?

Yes. We offer the free Kajabi app (click here) to watch your episodes on your iPhone, iPad and Android phones and tablets. You can also watch on the browser on your device.

Can I cast to Apple TV?

Yes. Use Apple's built-in Airplay to stream from iOS and Mac. Instructions can be found here (Click here.)

You can also cast from the free Kajabi app to Airplay. Click on the video in the Kajabi mobile app on your iPhone. Then click on the Airplay icon to cast to your TV.

Can I cast from Android phones or tablets to my TV with Chromecast?

Casting to Chromecast from Android can be done today using the Google Home app (Click here.) 

Google also provides information here (Click here.)

Can I cast to my Roku device to watch on my TV?

For information on how to cast to Roku, please see their documentation here.

How do I cast from the Kajabi mobile app to my TV?

Click on the video in the Kajabi mobile app on your iPhone. Then click on the Airplay icon to cast to your TV.

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